Questions? Fair.
Straight answers, light on the golf clichés. If it's about magnets, there's a whole page for that.
Lifetime guarantee
What's Madson Golf's lifetime guarantee?
Simple as that — if your Madson Golf product breaks or doesn't perform the way it should, we'll replace it for you free of charge.
Golf happens. Golf cart accidents happen. Bad swings definitely happen. But our guarantee does not cover normal wear and tear, accidents, misuse, improper care, or fading from regular use.
To start a claim, email us at support@madsongolf.com with a photo of the damaged item and a quick note about what happened. We'll review it and let you know if we can replace it for you.
Shipping & delivery
How fast do orders ship?
Get ready to hit the links! We ship out all orders within 1 business day because we know you're itching to play. Standard shipping rolls in within 3–5 business days, but if you need it ASAP to show up your buddies this weekend, grab Expedited shipping and it'll arrive in just 2 business days. Game on!
Is shipping free?
US shipping is free over $75. Under that it's a flat $7.99, about the price of a sleeve of balls you were going to lose anyway. In a hurry? Expedited (2 business days) is $12.99.
Do you ship internationally?
Not yet — US only for now. The bighorn sheep are still working on their passports.
Returns & exchanges
What's the 45-day Love It Guarantee?
45 days, easy. If it didn't get a laugh or didn't jam with your country club crew — send it back unused and we'll refund it. Send it back to us using the return address listed on your Order Confirmation email. Just write your order number on the shipping label or package, pack it up, and you're good to go. We'll take it from there.
How do exchanges work?
We do not offer exchanges; we prefer issuing a full refund, after which you may purchase your desired item.
Products & materials
Which clubs do the covers fit?
Driver (up to 460cc), fairway wood, blade putter and mallet putter sizes. Each product page lists the exact fit.
What are they made of?
Faux leather or premium outer shells, double-stitched seams, and a plush fleece lining that won't scratch your crown.
How do I clean them?
Wipe faux leather with a damp cloth. Knit covers: hand wash, air dry, and keep them away from the ball washer.
Golf Cart Magnet Technology
Will it stick to my golf cart?
Any steel cart rail or frame — and iron clubfaces too. Snap it on. Forget about it.
How strong is the magnet?
Strong enough to shrug off the bumpiest cart path at your club. It comes off when you pull it off, not before.
Do magnets hurt my clubs?
No. The magnet sits inside soft rubber cover and grips iron faces and steel rails without marking them.
What about aluminum carts?
Sorry. The covers need steel to grip.
Gifting
How do gift orders ship?
Every order ships from the USA in a clean poly mailer, and the gift checkbox keeps the price out of the package.
Can I send it straight to the recipient?
Absolutely. Use their address at checkout, and take full credit when they text you from the course.
Orders & payment
What payment methods do you take?
Visa, Mastercard, Amex, Shop Pay, Apple Pay and Google Pay. Express checkout is one tap with Shop Pay.
Can I change or cancel an order?
If it hasn't shipped, yes — email us fast with your order number and we'll catch it before it leaves.
